That’s the UK. Abroad, it’s different, natch. So it was with a general sense of disbelief that we witnessed the logic of Kraków’s transport strategy to get people from Balice airport into the main railway station. The powers that be have invested in several brand new trains, smartly painted in red, white and yellow and spotless inside, with staff verging on the polite. When you get off the plane you take a bus to the station (ok, so they didn’t really understand the meaning of ‘integrated transport strategy’) and after a few minutes this sleek, polished train glides in, the doors swish open and passengers board. Twenty minutes later you arrive at Kraków Główny station. No problems there you think. But wait, what’s this? The doors open and…
So who is responsible? In Poland everyone blames everyone else, but it is obvious that somewhere along the line someone didn’t think that train and platform have to be compatible. One solution would have been to build a new, lower, platform but that costs money. The official response? We didn’t ask but I would guess if you complained they would shrug, and then order you a taxi.